Hold/Freeze Policy - Members may put their membership on hold, in one calendar month increments for a fee of $25 per month. Notice of freeze must be submitted through this form at least 5 business days prior to the member’s billing date. Members will not be billed the membership rate during the frozen month. The current membership agreement will be extended by the number of months frozen.
Membership dues will resume automatically at the end of the month if a NEW notice is not received 5 days before the next payment is due.
If a member decides to cancel his/her membership during a frozen month, a cancelation request must be submitted and the month frozen will be void and the full membership payment will be due at the time of cancellation, the date of cancellation will start the 30-day notice.
If you decide to reactivate your membership in the future the membership rates in effect at the time of reactivation will be applicable as membership rates are subject to change.
If you would like to put your membership on hold instead of canceling, you can submit a Membership Hold Request. If you’re sure you’d like to cancel, please complete and submit the form below.
This will serve as your 30-day written cancellation notice as required by your membership agreement. Your membership will be canceled 30 days from the submission of the form below. Note that if you have a scheduled payment within this period, the payment will be processed as scheduled. All payments are non-refundable.
Early termination of memberships prior to the expiration of any specified commitment period are non-refundable.